EP Electronic Paradise Pvt. Ltd Email Discuss With Hitachi History

 EP Electronic Paradise Pvt. Ltd accept the depected AC. These peoples abusing me and started bullying.  When i put my refund money.

Dear Sir

As discussed, regarding the below case, Mr Chandan Singh visited store, We tried to convince him but customer is very unhappy with HITACHI PRODUCT only asking for immediatly REFUND .  

Customer invoice attached. 

Customer Name - Chandan Singh

mail id : chandanaman@gmail.com

Account No. 912010025316077

IFSC Code UTIB0000055

Date	Invoice #	Date of purchase	Customer Name	call no	Model	Defect	call no
19-May	NEX-R-1020-22-23	04-05-2022	CHANDAN SINGH	7428408133	S.AC RAPG512HFE0/Z1	WATER LEAKAGE	22051903697

 

---------- Forwarded message ---------
From: EP NOIDA <electronicparadise.noida@gmail.com>
Date: Tue, May 24, 2022 at 5:58 PM
Subject: Fwd: CHANDAN SINGH -S.AC RAPG512HFE0/Z1
To: <ep_service@electronicparadise.in>, Prakash Kumar <prakash.kumar@jci-hitachi.com>, Mohd Kashif <mohd.kashif-ext@jci-hitachi.com>

Dear Sir

Pls suggest , Customer is asking for Refund for us. he is visiting store. today.

Regards

Neeraj Bhatnagar

+917289891801

---------- Forwarded message ---------
From: EP NOIDA <electronicparadise.noida@gmail.com>
Date: Sun, May 22, 2022 at 7:26 PM
Subject: Re: CHANDAN SINGH -S.AC RAPG512HFE0/Z1
To: Mohd Kashif <mohd.kashif-ext@jci-hitachi.com>, ep_service@electronicparadise.in <ep_service@electronicparadise.in>
Cc: Prakash Kumar <prakash.kumar@jci-hitachi.com>

Dear Sujeet Sir

Customer refuse to take IDU replacement , not satisfied with HITACHI performance. want refund from us. pls suggest 

Regards

Neeraj Bhatnagar

On Sat, May 21, 2022 at 8:35 PM Mohd Kashif <mohd.kashif-ext@jci-hitachi.com> wrote:

IDU unit replacement approved

 

From: EP NOIDA <electronicparadise.noida@gmail.com>
Sent: Saturday, May 21, 2022 6:16 PM
To: Mohd Kashif <mohd.kashif-ext@jci-hitachi.com>
Cc: Prakash Kumar <prakash.kumar@jci-hitachi.com>; ep_service@electronicparadise.in
Subject: Fwd: CHANDAN SINGH -S.AC RAPG512HFE0/Z1

 

Dear Kasif

As discussed, pls suggest,  customer is waiting for a solution. 

+Sujeet sir

+prakash sir

Regards

Neeraj Bhatnagar

---------- Forwarded message ---------
From: EP NOIDA <electronicparadise.noida@gmail.com>
Date: Thu, May 19, 2022 at 6:41 PM
Subject: CHANDAN SINGH -S.AC RAPG512HFE0/Z1
To: Mohd Kashif <mohd.kashif-ext@jci-hitachi.com>

 

Dear Kashif

As discussed, pls check this case , unit inspected by team now indoor unit faulty .

on 8th may ODU unit was defective and we replaced from our stock , customer not very happy with unit performance. not ready for any repairing work. pls check and do the needful.

 

Date	Invoice #	Date of purchase	Customer Name	call no	Model	Defect	call no
19-May	NEX-R-1020-22-23	04-05-2022	CHANDAN SINGH	7428408133	S.AC RAPG512HFE0/Z1	WATER LEAKAGE	22051903697

 

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